CV template for a telephone advisor

A CV template for a telemarketer to download

For seven hours, you will be the voice of the company. As a telemarketer , you have a great sense of listening and analysis to effectively resolve problems encountered by customers on a product or service.

The recruiter on the teleconsulting platform will pay attention to your human qualities and your sense of service. The layout of this example of a teleconsultant CV will highlight your skills and personal qualities to respond to job offers.

🚀 Discover our other sales CV templates to download.

Tips for writing your telemarketer CV

On your application as a tele-advisor, you must emphasize your soft skills. Your perfect diction, your patience and your sense of diplomacy will allow you to establish a good connection with the customer.

Example of a catchy sentence for a telephone advisor CV

Creating an attention-grabbing resume is essential, especially in the sales sector. Without a degree or experience, writing a good hook sentence is essential for the position of telemarketer . It can be a good complement to your cover letter. Here is an example:

I have 2 years of experience in a call center in Dublin that manages several customer services. Always listening to the customer and the company, my experience has allowed me to improve my skills effectively and to always improve my sales objectives. I know how to transform dissatisfied customers into ambassadors.

Highlight your professional experiences

A perfect CV will contain valuable experiences. It is possible to link skills acquired in other functions with those of a good telephone advisor. Knowing how to welcome customers is already a good thing.

There is a whole list of skills to develop in your application. Among other things, you must present or identify incoming calls, advise a customer, guide them in their steps, present additional products and services .

The skills and qualities of a good telemarketer CV

Working conditions in a call center are particularly difficult. Good physical and mental strength is highly recommended to be a call center agent. It is a job of exchange and argumentation. As the guarantor of the company's image, you must be calm and methodical.

Regardless of the sector of activity, the technical skills are the same. On your telemarketer CV, you must highlight your taste for discussion, your perfect elocution, your listening skills, your commercial instinct, and your sense of diplomacy. You must also master the IT and CRM tools. Mastery of foreign languages ​​will be greatly appreciated!